Dear customer,
We are very sorry that you are experiencing an issue with a product purchased from our e-shop. Your satisfaction is our priority, and we want to ensure that everything is resolved as quickly as possible and to your full satisfaction.
Please send us photographs of the damaged goods or the returned product so that we can assess the complaint quickly and fairly. Once we receive the necessary information, we will immediately begin resolving the situation — either by exchanging the goods or refunding your money.
We value your trust in our products and want to provide you with only the best. If you have any questions or need further assistance, please do not hesitate to contact us. We are here for you and want your next purchase with us to be completely trouble-free.
Thank you for your patience and understanding.
Yours sincerely,
The DEMI šport plus Customer Support Team