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    Privacy Policy

    Privacy Policy


    We are DEMI šport plus, Juraja Slottu 47, 917 01 Trnava, ID 36531154, registered in the Commercial Register of the District Court Bratislava I, Section: Sro, Insert number: 37537/T.

    We operate an e-shop on the website shop.olympic.sk.

    In the course of providing our services, selling goods, and operating our website, we process certain personal data.

    The processing of personal data is governed primarily by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR").

    I. Processing of Personal Data

    1. Processing of personal data when using the contact form

    If you contact us regarding our products and services, we will work with your contact information provided to us, mainly through the contact form. These are personal data in the scope of: name and surname, email address.

    Why?

    Based on the personal data sent, we will subsequently contact you in relation to our offer of goods and services.

    On what legal basis?

    This is processing under Article 6(1)(b) GDPR – performance of a contract, or taking steps at your request prior to entering into a contract.

    If you do not provide us with this personal data, we will not be able to communicate with you for the purpose of concluding a contract for the delivery of our goods or services.

    How long will we process personal data?

    If we do not establish further cooperation, we will process your personal data for a maximum of 2 years from our last communication.

    1. Processing of personal data when purchasing

    If you purchase from us, we will work with the personal data you provide to ensure the conclusion of the contract for the provision of our goods or services. These are primarily billing details: name, surname, address, telephone contact.

    Why?

    We need to process personal data to fulfill our obligations arising from the contract – delivery of goods or provision of services. Using contact details, we will also communicate with you about the status of your order, possibly about complaints or your questions.

    We will also process personal data to meet our obligations under generally binding legal regulations (mainly for accounting and tax purposes, possibly for handling complaints and others).

    On what legal basis do we process personal data?

    This is processing under Article 6(1)(b) GDPR – performance of a contract and Article 6(1)(c) GDPR – compliance with a legal obligation.

    If you do not provide us with this personal data, we will not be able to conclude a contract with you for the delivery of our goods or services.

    How long will we process personal data?

    During the delivery of goods or the provision of services and then for 10 years from the last provision of such services or delivery of goods.

    1. Newsletter (commercial communication)

    If you have purchased goods or services from us and have not expressly refused the sending of marketing communications, we will use your email address to send our marketing communications.

    On what legal basis?

    This is processing under Article 6(1)(f) GDPR – our legitimate interests, which are marketing communication targeted at our customers.

    How long will we process personal data?

    3 years from your last purchase. If you no longer wish to receive our marketing communications, you can unsubscribe at any time via email or contact us at sklad@demisport.sk.

    II. Who will have access to the data?

    Your personal data will remain with us. Nevertheless, some companies or other persons working for us have access to your personal data because they help us operate our e-shop. These include:

    • the operator of the e-shop platform Shoptet (Shoptet a.s., Dvořeckého 628/8, Břevnov, 169 00, Prague 6, Czech Republic, ID: 289 35 675, registered at the Municipal Court in Prague, Section B, Insert 25395)
    • companies involved in the dispatch of goods (Slovenská pošta, Packeta, Toptrans)
    • companies involved in the dispatch of payments (Slovenská sporiteľňa, ShoptetPay)
    • email service provider

    III. What else should you know?

    We have a Data Protection Officer in our company – Ing. Andrea Szabová, andrea.szabova@demisport.sk, telephone contact +421 914 335 701.

    There is no decision-making based on automatic processing or profiling in our company.

    If you have questions about personal data, contact us at andrea.szabova@demisport.sk or call +421 914 335 701.

    IV. Use of Cookies

    Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the originating website or another website that recognizes the cookie on each subsequent visit.

    Cookies perform various tasks, such as allowing efficient navigation between pages, remembering your preferences, and generally improving the user experience. They can also ensure that online advertisements are better tailored to you and your interests.

    On our website, we use the following cookies:

    • Necessary cookies: are required for the operation of the website, allowing, for example, logging into secure areas of the website and other basic functionalities. This category of cookies cannot be disabled.
    • Analytical/statistical cookies: allow us to recognize and count the number of visitors and see how visitors move around the website. This helps us improve the way our website works, for example by ensuring that users find what they are looking for easily. We only run these files with your prior consent.
    • Advertising cookies: are used to track your preferences and enable us to show you advertisements and other content that best matches your interests and online behavior. We only run these files with your prior consent.

    Please note that third parties (including, for example, providers of external services) may also use cookies and/or access data collected by cookies on the website.

    Cookies used:

    Technical name | Publisher | Purpose and description of cookies | Duration

    [•] | [•] | [•] | Session/Permanent ([•] hours)

    More information about cookies and their current list can be found through individual internet browsers, most often in the Developer Tools section.

    Consent can be expressed by checking a box in the so-called cookie banner. You can also subsequently refuse cookies in the settings of your internet browser or set the use of only some.

    More information about managing cookies in individual browsers can be found at the following links:

    V. Your rights regarding personal data processing

    The GDPR regulation gives you, among other things, the right to contact us to request information about what personal data we process about you, request access to such data and have it updated or corrected, or request a restriction on processing. You can request a copy of the processed personal data, request the deletion of personal data in certain situations, and in some cases have the right to data portability. You can object to processing based on legitimate interests.

    If you believe we are handling data improperly, you have the right to file a complaint with the supervisory authority, which in our jurisdiction is the Slovak Trade Inspection (SOI), Inspectorate of SOI for the Trnava Region, Pekárska 23, 917 01 Trnava 1, email tt@soi.sk, or to take legal action.

    These policies are effective from 02.04.2024.

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